i have always just called and given them the name of the store and phone number, or the website link. if there's a code you can tell the that too.
ETA: whatcha gettin'?
-- Edited by shopgirl82 at 08:45, 2006-11-17
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"i tell you one lesson I learned
If you want to be something in life, You ain't gonna get it unless, You give a little bit of sacrifice, Oohh, sometimes before you smile you got to cry.." -The Roots
I've called before but have never had success getting a price match. They always tell me that you have to include tax or shipping or both to the other website which always makes the price higher than zappos.
Just call and tell them where you saw the cheaper price, either give the website or phone#. They'll call and verify that the other vendor has your size and color in stock. Then they'll also add whatever shipping costs the other vendor would add to your order. Then ta-da - price match! I've only done it once but it was really easy. I had already bought the shoes from Zappos so they just refunded my cc with the difference.
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“Ginger Rogers did everything Fred Astaire did. She just did it backwards and in high heels.” Ann W. Richards
i've done it twice and sometimes they tell you that you cant use a coupon code for the price match, it has to be the original price....so what i do is...hang up and call again and speak to a different representative...
i've only done it once, and i called. it was kind of a hassle, but zappos has really great customer service and return policies/etc so i almost always would rather order from them.
i do it before i order and i may hang up and call again if i have to.
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"i tell you one lesson I learned
If you want to be something in life, You ain't gonna get it unless, You give a little bit of sacrifice, Oohh, sometimes before you smile you got to cry.." -The Roots
they've always been really good about this with me - we just navigate to the item to be priced matched together on the computer. I love how other sites are offering free shipping to compete with zappos now - it no longer becomes a determining factor in the price match.
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"Fashion can be bought. Style one must possess." ~ Edna Woolman Chase
I've done it several times. All I did was emailed them the website and tell them how much I should be getting back. I had no problem each time and got email back pretty fast.