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Post Info TOPIC: Nordstrom return question


Kate Spade

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Nordstrom return question
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What is Nordstrom's policy for returns without a receipt?  I bought some Puma's during the aniversary sale and when I wore them they gave me terrible blisters.  I threw out the receipt once I wore them but now I want to return them.  Of course, I paid cash.  Will they give me back cash or will they give me a store credit?  Or will they return them at all since I did wear them? 



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Gucci

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Without a receipt they give you store credit.  However, since you wore them most stores don't want to take them back (because they can't resale them- who wants to buy used shoes), but Nordstrom's is a different story.  I know in the past they would take anything and everything back, but recently they have gotten stricter on the return policy.  The most you can do is try.

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BCBG

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It should have a barcode sticker on the box that acts as a receipt.  Even if it doesn't have it, they will take it back.  Just explain it to them.  I took a pair back and the barcode wouldn't scan at all.  They offered me cash back or a gift card. 


 


From what I've heard in the past, even if you return a pair of shoes that hasn't been worn they won't resell them.  They just send them to Nordstrom Rack stores.  I could be wrong, but I know that I heard that a couple of places.



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Hermes

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They will definitely take them back and either give you cash back or at the very least, store credit.  My friend just returned a dress she wore one time that got a huge rip in it and she didn't have the tags - they printed out her order confirmation since she ordered online and she was good to go.



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