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Post Info TOPIC: 9 West returns


Kate Spade

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Posts: 1210
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9 West returns
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Has anyone ever had a bad (or good) experience returning 9 West shoes before to them?  I bought a pair of boots on 11/10 and haven't had a chance to return them to the store.  They said 30 days from delivery date (which was 12/16).


Do you think I'll be okay?  The receipt shows the order date but not the delivery date.  I was thinking of going in and saying the delivery date was 11/19 - is this feasible?  I feel so bad, but oh well!



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tk



Hermes

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Posts: 5600
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Did they come from Nine West directly? Seems like they could see when they were delivered to you. Or the store could verify that you just got them? I don't think you should be penalized because it ook them forever to ship, right? I'd be honest & go in confident.

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