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Post Info TOPIC: Ummm...I have a problem -udate
travelgirl


Kate Spade

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Ummm...I have a problem -udate
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A few posts ago, I posted about some boots I bought and I just went up to try them on once again to decide whether or not to keep them and I'll be damned if the stupid zipper on the boot got stuck and now I can't get the boot off!  I'm serious.  I've been sitting here for 15 minutes trying to get this damn boot off!  What should I do?  I think I'm seriously going to have to cut them off.  This sucks!


 


 


Update-I finally got them off after about an hour.  I am not kidding.  I basically had to pull the zipper apart with all my might and it was a slow and painful process.  I took them back to Banana and what a huge hassle.  They finally gave me a credit but it took a call to customer service and a big ole fight with the manager for them to give me anything.  Crazy!  What an ordeal...



-- Edited by travelgirl at 17:37, 2006-11-03

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Kari


Dooney & Bourke

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RE: Ummm...I have a problem
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OH NO!  Where did you get them.  Perhaps you can call and tell someone what has happened and confirm that you can bring them back?

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kmd


Kate Spade

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That truly sucks! I'd call the store before cutting them off!

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sflagrl


Nine West

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is it stuck to any fabric?

if not try a little bit of baby oil on the zipper

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luckylily


Gucci

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Have you tried soap on the zipper?

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twinkle


Coach

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omg! do you have pliers you could try to grab the zipper with? or maybe you could drive yourself to a shoemaker?

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Kitty


Hermes

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Posts: 5167
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yeah, maybe drive to a shoe repair place -

I'm so sorry!!

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