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TOPIC: *UPDATE* For those who ordered 'leather' shoes from Nicole ...

Elle

Hermes

Status: Offline

Posts: 7139

Date: Mon Mar 27 16:30 2006

UPDATE For those who ordered 'leather' shoes from Nicole ...	Permalink Closed

My boots just arrived and, like others reported, they are decidely NOT leather. I just called their CS, and they were extrememly apologetic - apparently it's been noted that the descriptions are misleading, but the internet division hasn't changed it yet. They are refunding my purchase price and paying for the return. If you haven't already called and want to return, they will totally help you out. *UPDATE* I got another call today from Nicole CS - not only are they crediting my account for my purchase price, they are letting me keep the boots ! I don't think I'll wear them, but I might try to sell them on ebay or take them down to my local consignment place. Even if I only get $5 out of them, I still come out ahead! I am really impressed that they went to such lengths to correct the problem . -- Edited by Elle at 10:58, 2006-03-29 __________________ To be yourself in a world that is constantly trying to make you something else is the greatest accomplishment ~ {Ralph Waldo Emerson}

Elle

Hermes

Status: Offline

Posts: 7139

Date: Wed Mar 29 14:27 2006

	Permalink Closed
Bump for update - see above __________________ To be yourself in a world that is constantly trying to make you something else is the greatest accomplishment ~ {Ralph Waldo Emerson}

TheLovelyLady71

Hermes

Status: Offline

Posts: 5161

Date: Wed Mar 29 15:41 2006

	Permalink Closed
WOW - that's pretty cool about them crediting your account AND letting you keep the boots - can't beat that! __________________ "Until you spread your wings, you'll have no idea how far you can fly".

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