STYLETHREAD -- LET'S TALK SHOP!

Kari · Dooney & Bourke

Bluefly...

Drew · Gucci

Kari wrote:

For those of you that read the bluefly ranting about their return policy... I emailed the company last week...and I still have not received an answer. So, yesterday I resent the email and emailed that kara person that someone posted....and still nothing. I realize that yesterday's email was less than 24 hours ago, but the email from last week should have been answered by now! I got an automated response that said they got it! That just makes me even more mad at them!

I didn't even bother doing more than I already did (call), because they obviously don't care about their customers (evident w/return policy). Screw them. There are a million places to buy clothes.

shopgirl82 · Chanel

that happened with my bf and macy's. he bought something that was a REALLY low price. they cancelled his order and said the item was out of stock. this is not true because the item was still on the website, they just changed the price back. he sent an e-mail complaining and asking for a response. NOTHING. he even said he would like an explaination or he would be forced to leave them bad feedback on amazon (he ordered it through amazon).

no response. i hate that macy's took over marshall fields and i hate even more that they don't care about their feedback or customer service, that they'd rather just take bad feedback than to respond to an e-mail.

it's the same way with bluefly. i'm so glad the bluefly thing was posted because it shows how they feel about their customers.

twinkle · Coach

same here. no response. nothing. they are disgusting.