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BCBG

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magnolia shoes order
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has anyone had any problems contacting Magnolia Shoes?  I've been trying to reach them regarding an order that I made yesterday (the zebra print round toe pumps) and I'm getting nothing!  I've emailed three times and even called three times.  I'm so annoyed and I'm feeling helpless!

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JackieO527


Dooney & Bourke

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Posts: 743
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I placed an order for the Zebra shoes, the order went through and then it said invalid order number, but they charged my bank account anyway!!!!!! I have not heard back from them...I have sent them numerous emails.  Do you have the number to call...b/c at this point I am extremely pissed off!!!! I'm glad I am not the only one!

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TheLovelyLady71


Hermes

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Posts: 5161
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Whoa, are you ladies SERIOUS?! I hope they are just busy, and can't get back to you, I know a LOT of other ladies ordered from them as well. I was going to order myself, but held back.

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ayo


Coach

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Posts: 1634
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wow sorry you gals are having such a rough time..


the last time I ordered from them...I got my shipment within two days. However I never received a confirmation email nor did I ever try to confirm.


I didn't really have to though because the shipment was so fast




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HeatherLynn


Gucci

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Posts: 2915
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They charged my account, but I haven't received the shoes yet.  Hopefully, within a day or two.

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"Despite all your best intentions, sometimes, fate wins anyway."
deludelu


BCBG

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Posts: 163
Date:
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They charged and refunded me... the flats I ordered was out of stock.  But originally the order went through though.

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honey


Gucci

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Posts: 2818
Date:
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they sent me an email saying one pair was cancelled.   i kind of expected this to happen. not in a bad way, but the combination of everyone ordering + the fact that it was a weekend made me think that i might not end up with all the shoes i wanted.

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Lilykind


Hermes

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Posts: 6191
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I too got an email cancelling one of my shoes..the guy who sent the email, Louis Graci, was very sweet.


It's for the best, though. I was going to get the red Audra flats and try and wedge my size 7.5 feet into that size in the pointy-toes.



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nicoley


Coach

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Posts: 1563
Date:
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For people whose orders didnt get cancelled.... About how long is it taking for them to be shipped out and delivered?  Im anxious to recieve mine.

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"Deep down you may still be that same great guy I used to know. But it's not who you are underneath, it's what you do that defines you" Rachel Dawes, Batman Begins
atlgirl


Gucci

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Posts: 2881
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how long is it taking for them to be shipped out and delivered

I dunno. I ordered mine on Friday 2/10, and got an e-mail confirmation that same day. I've heard nothing since but hope they'll be here sometime this week.

I saw that they had a blurb about the sale in Life & Style magazine, so I'm sure they working overtime right now.

I'm eager to see my new pretties, but not in any major hurry. Hubby already knows about this purchase, so I won't have any splainin' to do. *s*

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HeatherLynn


Gucci

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Posts: 2915
Date:
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Lilykind wrote:

I too got an email cancelling one of my shoes..the guy who sent the email, Louis Graci, was very sweet. It's for the best, though. I was going to get the red Audra flats and try and wedge my size 7.5 feet into that size in the pointy-toes.
Can you PM me with his email address so I can check on my shoes?  They have taken payment, but I haven't received an email and now I'm curious!  Thanks.

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"Despite all your best intentions, sometimes, fate wins anyway."
small fry


Chanel

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Posts: 4689
Date:
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I ordered my on sat and I got a email giving a order number. I have not recieved any thing else about when they are shipping them. I sure I get them soon Iam wanting to wear them NOW  

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nicoley


Coach

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Posts: 1563
Date:
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UhOh.... i haven't recieved any type of email with confirmation or anything, should i be worried? They have taken payment from my bank though....


Editted to say that I did recieve a confirmation, just checked a different email address... So nevermind.



-- Edited by nicoley013 at 22:53, 2006-02-14

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"Deep down you may still be that same great guy I used to know. But it's not who you are underneath, it's what you do that defines you" Rachel Dawes, Batman Begins
small fry


Chanel

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Posts: 4689
Date:
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 I got a email saying they have refunded my card, they sold out of the red flats. Iam still looking for some though  

-- Edited by kaykay at 00:58, 2006-02-15

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bex


Chanel

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Posts: 3194
Date:
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they charged my CC but i haven't received an order confirmation.

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JackieO527


Dooney & Bourke

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Posts: 743
Date:
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I have now officially sent 7 emails, called everyone in the directory and I have still not heard back...I really want the shoes, but more importantly I think they sold out and I will not be getting them...SO I WANT MY CARD REFUNDED!!!!!!!!!!!!!!!!!!!

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JackieO527


Dooney & Bourke

Status: Offline
Posts: 743
Date:
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I actually got in touch with Louis today...He is fabulous if you have questions call him. 

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carmenb513


Coach

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Posts: 1811
Date:
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Dammit.Just check my mail.My damn red flats got cancelled too.


I was getting excited about my new shoes for the new job next week.



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cc


Marc Jacobs

Status: Offline
Posts: 2047
Date:
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nevermind, I finally got an email saying that they shipped yesterday. They must be really swamped.

-- Edited by cc at 10:16, 2006-02-16

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Katerina


Nine West

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Posts: 2
Date:
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Magnolia shoes are amazing and their customer service is top-notch.  I've spoken with Louis and he is amazing.  He always answers my questions in a professional manner.  I'm sure they've been swamped with orders due to the sale, so my advice for you gals is to chill out -- I'm sure your shoes will arrive promptly!


Ciao,


Katerina



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