So back on Dec. 5th I ordered a Grail top from them and had it shipped Priority Mail -- it was going to be an Xmas gift for a friend.
They sent it first class mail instead and it didn't arrive until Jan. 6th. Not only did it take a month to get to me, but it arrived wrinkled and STINKING of cigarette smoke!
I sent them an email immediately and they apologized and said to send it back for a refund.
I fedexed it back the next day, now its a month later, no refund, and when I email them, it bounces back saying the mailbox is full! The # on their site just rings and rings.
How sketchy is this! I already paid my credit card bill for Dec. - can I still dispute the charge? I am so mad!