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Post Info TOPIC: Arrgghh - So Annoyed


Hermes

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Arrgghh - So Annoyed
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This is really stupid, but it drives me nuts.  I sit on a floor w/a lot of people.  I happen to sit in a cube where the front side of it has a ledge and is only a half wall, so you can see me.  Apparently, this makes every one on the floor think I am the receptionist, even though we have a receptionist on the other side of the door from me that you couldn't miss unless you are blind. Yet people on this floor, and yes, people who sit on this floor and know there is a receptionist, constantly come up to my desk and ask me receptionist type questions.  For example " can you book me a conf. room", "do you know where I can find an empty desk" etc.  It annoys the crap out of me.  Some guy just came up to me and asked me if I could look him up in our directory and find out who his HR rep was.  Mind you - he sits on the other side of the floor from me and his very own computer that he could look for himself   I looked for him because I'm a nice person..so then he comes back and tells me her door is closed and do I know if she's here today?  Are you kidding me!!  I told him, for about the 4th time, he could check w/her assistant or the receptionist.  Ugh.  To make matters worse, I told my friend who works on this floor what he did and she stuck up for him...grrrr


Sorry - just needed to vent and apparently my friend here doesn't even have my back!



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Chanel

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Why don't you make a sign pointing to where the receptionist is?  That is what I would do.  I would refuse those tasks.

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Hermes

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I can't believe that your friend sided with the dumb guy.  Weird.  I'm thinking even though you are just being nice by helping the guy, you're actually doing yourself a disservice.  I think for every request like that that you get, you should tell them that you can't help them/don't know how to do that and tell them the receptionist should be able to help you.  Also, you could get a name plate with your title printed on it so they know you're not a receptionist and have that sitting on the ledge. 

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Chanel

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Girl you are way to nice! You have to learn to just say "I'd love to help you but I'm really busy with my own work at the moment. But I'm sure the receptionist could answer your questions" Or " F*#k Off" Whichever you think will go over better in your office.

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Hermes

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NCshopper wrote:


I can't believe that your friend sided with the dumb guy.  Weird.  I'm thinking even though you are just being nice by helping the guy, you're actually doing yourself a disservice.  I think for every request like that that you get, you should tell them that you can't help them/don't know how to do that and tell them the receptionist should be able to help you.  Also, you could get a name plate with your title printed on it so they know you're not a receptionist and have that sitting on the ledge. 


The hilarious thing is that I do in fact have a nameplate on my desk - actually I have two, that say my name and my title.  Once again, unless you are blind, you would see.  People are just ignorant and don't really care.  I am really pissed off at my friend for siding w/him - WTF!


LOL Collette that's hilarious...maybe next time i will say "f--k off"!  


Oh I also wanted to say, I'm not normally this nice, and my answer is always, "I'm sorry I don't know but you can check w/the receptionist who sits right around the corner"


Another thing that angers me is that because I have that ledge on my desk, people like to stop and have meetings in front of me..to which I either stare at them w/the evil eye, cough really loudly & clear my throat, or get on the phone and talk really loudly so they'll leave.  God!



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Chanel

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Could you request to have your desk moved somewhere else? I'd tell someone in HR what the problem is and ask if I could be moved to a different location. But man that sucks for you! That kind of crap would drive me insane. (Once a fellow attorney asked me to make a copy for him and the look I gave him was so withering he started backing out the door and telling me never mind. )


Good luck and stay strong! Your friend sucks too. Boo to her!



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Hermes

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blubirde wrote:


Could you request to have your desk moved somewhere else? I'd tell someone in HR what the problem is and ask if I could be moved to a different location. But man that sucks for you! That kind of crap would drive me insane. (Once a fellow attorney asked me to make a copy for him and the look I gave him was so withering he started backing out the door and telling me never mind. ) Good luck and stay strong! Your friend sucks too. Boo to her!

Well here's the deal, I'm an executive assistant/communications assistant...so I sit outside or my bosses office - he's one of the main people I support, so no, I couldn't ask to be moved because I don't think he'd be too happy about it!

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Chanel

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Cortney1982 wrote:



Why don't you make a sign pointing to where the receptionist is?  That is what I would do.  I would refuse those tasks.



Teehee! That's great.  I don't know if it would go over so well.  Could you put a sign up that has your name and title (clearly NOT the receptionist)? Like one of those nameplate things?


ETA:  I just noticed that NCShopper had the same idea for a nameplate and that you already have one. 





-- Edited by NylaBelle at 09:15, 2005-11-19

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Coach

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Ugh!  How annoying!  I think the ledge/half wall thing makes you seem more approachable even if people know that you are not the receptionist.  Can you arrange the set-up of your cube so you are facing away and seem less approachable to someone that is just being lazy and looking for the first person to take responsibility for something?  Don't take it too personally.  In every job, there are always people asking you to do things that aren't your job.  People don't always understand what is and what is not your job.  And even if they do, if they know you will do it, they will keep coming to you.  I would play dumb as much as you can because once you say yes, they'll keep coming back.  "Can you book me a conference room?"  "I'm not sure how you do that, but I know Ms. Receptionist has the schedule for the conference rooms."  "Is my HR rep in today?"  "Sorry,  I have no idea.  You should really check with her assistant.  She probably has her minute-by-minute schedule."  Seriously, even if you book conference rooms for your boss all the time and saw the HR rep by the coffee machine earlier in the day, just keep saying you don't know.  The more that they know that you know, the more they are going to come to you, especially if the assistant or receptionist does a crappy job or doesn't know the answer or happens to be away from their desk.

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Chanel

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shopchicago33 wrote:


  Another thing that angers me is that because I have that ledge on my desk, people like to stop and have meetings in front of me..to which I either stare at them w/the evil eye, cough really loudly & clear my throat, or get on the phone and talk really loudly so they'll leave.  God!


People do (did) this to me all the time at my hellish job.  Even if you were the receptionist, it's still rude to use your desk as a meeting place or coffee cup holder or trash bin (yes, this happens).  People leave their trash all over the ledge and expect me to clean up after them. So glad I only have three more days at that awful place.


I also agree with what AJ said, since it seems that you've been doing everything else that was already suggested.  Just keep saying you don't know.  Hopefully, they'll eventually get the hint.


Is there any way that you could get an actual cube put up in place of the ledge? 



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