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TOPIC: shipping refund?

Starstuff

Kenneth Cole

Status: Offline

Posts: 429

Date: Mon Nov 29 15:26 2010

shipping refund?	Permalink Closed

I ordered a sweater from JCrew last night -- just in time to take advantage of their 25% off coupon. It was a pricy sweater, and even with the discount it was $200+. This morning I get an email that they've created another coupon for 25% off sweaters, AND free shipping. Do you think I can get them to reimburse me for the cost of shipping? It was $17.50, so not a fortune, but better in my pocket than theirs, right? PS here's the sweater __________________ "I base most of my fashion taste on what doesn't itch." - G. Radner

Boots

Gucci

Status: Offline

Posts: 2925

Date: Mon Nov 29 16:16 2010

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I'd call and ask for a "one time" refund. You might have to nicely insist on it and mention that it's a very expensive item that you bought. With JCrew, I've noticed that it could go either way depending on the associate you get on the phone. __________________ Interested in craft beer and wine? Visit my blog http://downthehatch1.blogspot.com/

greendiamond

Marc Jacobs

Status: Offline

Posts: 2127

Date: Wed Dec 1 15:03 2010

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No harm in trying. Hopefully the associate on the phone will be in the holiday spirit. __________________ -gd

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