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Post Info TOPIC: jcrew customer service question


Marc Jacobs

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jcrew customer service question
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I want this JCrew Collier blouse.  I need it in a size 6 in this wild blackberry color.
I called jcrew this morning and they are going to do a store search for me. CS said they would search every jcrew retail store in the country for it and it would take 24 hrs. It is on sale for $29.99 and CS said I would get that price if they could find it. Somehow, though, I just don't trust store searches, but I have no choice. The closest jcrew to me is 3.5 hrs away. I am just interested if anyone has seen it recently. Thanks.


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Dooney & Bourke

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I saw it Sunday in a size 6 at the Fashion Valley mall in San Diego. You may want to try that store directly.




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Kenneth Cole

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There was one on the sale rack in the Copley Place Store in Boston a couple of days ago. I don't recall the size, I think it was maybe a 12 but you might want to call to be sure.

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Marc Jacobs

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Thanks ladies. I decided to take a chance last night and call the closest store to me (3.5 hrs away), and they actually had it in my size. They are sending it to me and I am so excited. I called JCrew Customer Service and cancelled the search.

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Some people collect stamps and coins--I collect shoes.

Visit me at http://shoesandsewing.blogspot.com

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