STYLETHREAD -- LET'S TALK SHOP!

Members Login
Username 
 
Password 
    Remember Me  
stylethread site home page -> stylethread forum -> eBay & Etsy -> Having them leave your feedback...
Post Info TOPIC: Having them leave your feedback...
shopgirl82


Chanel

Status: Offline
Posts: 3197
Date:
Having them leave your feedback...
Permalink Closed

 


i sold an item to someone and i know they got the item, is there a standardized form that i can use to remind them to send feedback...like somewhere on the ebay website?  or do i just have to send them a personal e-mail to remind them to leave feedback?  thanks, i'm still new to this whole thing.



__________________
"i tell you one lesson I learned If you want to be something in life, You ain't gonna get it unless, You give a little bit of sacrifice, Oohh, sometimes before you smile you got to cry.." -The Roots
Drew


Gucci

Status: Offline
Posts: 2553
Date:
Permalink Closed

There is no "feedback" form that I am aware of.  Simply click into the auction, then click on the winning bidder's name to link into where it says, "contact member."  Doing it this way lets them see exactly the auction you are referring to (who knows how many auctions they have won recently), then just drop them a friendly not; something along the lines of, "Hi, I hope you are enjoying your new item.  As soon as you leave me a positive feedback I will do the same for you.  Thanks."  Or whatever.  I know I never, ever, ever leave feedback until someone leaves me feedback first, so sometimes the feedback just never gets left for either party. 

__________________
shopgirl82


Chanel

Status: Offline
Posts: 3197
Date:
Permalink Closed

 


thanks so much.  i get so confused sometimes and wonder if it's worth the hassle. 



__________________
"i tell you one lesson I learned If you want to be something in life, You ain't gonna get it unless, You give a little bit of sacrifice, Oohh, sometimes before you smile you got to cry.." -The Roots
laken1


Hermes

Status: Offline
Posts: 5600
Date:
Permalink Closed

I agree with contacting them, I also have a form that I printed out a bunch of - about the size of a post card that I put in their package that says something like "if you are pleased with this item, please don't forget to leave me feedback so others will know" I can give you the exact wording if you care.

Also, if my buyers pay me as agreed, I leave their positive feedback when I am packing items. To me, they have completed their part of the transaction & I think it's wrong to with hold it as leverage until they give me good feedback. You can respond to their negative feedback if they leave it to defend yourself. I have never had a problem, but I know everyone is different.

-- Edited by laken1 at 17:02, 2005-05-25

__________________
Who do you have to probe around here to get a Chardonnay? - Roger the Alien from American Dad
Drew


Gucci

Status: Offline
Posts: 2553
Date:
Permalink Closed

But laken1, if they leave you negative feedback for no reason, you have no real recourse other than to respond to their feedback and follow-up to the feedback you left them.  If someone is just glancing at negatives to positives that could hurt you in the long run.  It's better to protect yourself and your feedback.  100% positive feedback speaks volumes IMO.

__________________
shopgirl82


Chanel

Status: Offline
Posts: 3197
Date:
Permalink Closed

 


yeah, i'm not going to leave it until they do.  like for the evil dress lady, i didn't bother to ask her, nor am i going to leave her feedback.  in my auction, i say i will leave positive feedback when payment is received.  should i change it?  i just assume that they know that i will leave positive feedback when they leave me feedback (positive).



__________________
"i tell you one lesson I learned If you want to be something in life, You ain't gonna get it unless, You give a little bit of sacrifice, Oohh, sometimes before you smile you got to cry.." -The Roots
laken1


Hermes

Status: Offline
Posts: 5600
Date:
Permalink Closed

quote:
Originally posted by: Drew
"But laken1, if they leave you negative feedback for no reason, you have no real recourse other than to respond to their feedback and follow-up to the feedback you left them.  If someone is just glancing at negatives to positives that could hurt you in the long run.  It's better to protect yourself and your feedback.  100% positive feedback speaks volumes IMO."


I guess I just can't imagine someone leaving negative feedback "for no good reason"- has this ever happened to you? I guess if (when) it had happened to me I would feel differently, but I find that most people are reasonable & if you do what you said you would, ship in a timely manner, and sell them the item as described, there is no reason for them to do it other than just out of meanness. Maybe I am just a Pollyanna.

__________________
Who do you have to probe around here to get a Chardonnay? - Roger the Alien from American Dad
Drew


Gucci

Status: Offline
Posts: 2553
Date:
Permalink Closed

laken1 wrote:

quote: Originally posted by: Drew"But laken1, if they leave you negative feedback for no reason, you have no real recourse other than to respond to their feedback and follow-up to the feedback you left them.  If someone is just glancing at negatives to positives that could hurt you in the long run.  It's better to protect yourself and your feedback.  100% positive feedback speaks volumes IMO." I guess I just can't imagine someone leaving negative feedback "for no good reason"- has this ever happened to you? I guess if (when) it had happened to me I would feel differently, but I find that most people are reasonable & if you do what you said you would, ship in a timely manner, and sell them the item as described, there is no reason for them to do it other than just out of meanness. Maybe I am just a Pollyanna.

It hasn't happened to me, but when I am checking feedback I see it all the time.  Almost 100% of the time it is from an Ebayer with less than 10 feedbacks.  Some people are just trying to be mean and think Ebay is a game when they win an auction and never intended on paying.  Some people have different expectations (I attribute this to their lack of experience with the Ebay experience - some think Ebay sellers are akin to retailers instead of realizing most are ordinary people basically having an online garage sale).  Some people just have buyer's remorse and are trying to figure out a way to get their money back.  I have had people not pay me or cause a lot of problems with not following my terms of sale and I never, ever leave negative feedback because I just "know" they will leave me bad feedback just to get back at me. 


I guess I'm not so much a Pollyanna, huh? 



__________________
Page 1 of 1  sorted by
 
Quick Reply

Please log in to post quick replies.
stylethread site home page -> stylethread forum -> eBay & Etsy -> Having them leave your feedback...
Tweet this page Post to Digg Post to Del.icio.us


Create your own FREE Forum
Report Abuse 		Powered by ActiveBoard