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TOPIC: Mail Question

halleybird

Hermes

Status: Offline

Posts: 6400

Date: Wed Mar 9 22:14 2005

Mail Question	Permalink Closed

OK, so I ordered a shawl from smartbargains about 6 weeks ago that was scheduled to be delivered Feb. 9. It never came, smartbargains couldn't find it, filed a claim, etc. So today it shows up. I no longer need it, since it was for a wedding that has now been over for 2 weeks. I don't think it's fair for me to pay return shipping (I would have kept it if it had arrived on time). Can I just mark "refused" on the package (haven't opened it), or will that ruin my chances of returning the item? __________________ "We live in an age where unnecessary things are our only necessities." --Oscar Wilde

honey

Gucci

Status: Offline

Posts: 2818

Date: Wed Mar 9 22:24 2005

	Permalink Closed
who was the carrier? you should probably file the complaint with them and see if they will reimburse you the return shipping cost since it's their fault. __________________ www.musingsfromamall.com (my main blog) http://musingsfromamallinreallife.wordpress.com/ (my personal style blog)

hotcocoa

Kate Spade

Status: Offline

Posts: 1330

Date: Thu Mar 10 10:26 2005

	Permalink Closed
i would just call the 800 number and tell them the honest truth. i would think that your reason (item arrived too late) would be enough to justify them sending you a free return label. __________________ ak

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