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Post Info TOPIC: Zappos


Coach

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Posts: 1641
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Zappos
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I love, love, love them. Don't know what I ever did without them. I love their prices, I love their free shipping/return policy, selection, and good customer service.


My ONLY gripe is they have sooo many cute shoes that they don't carry in my small size (5). Wahhhh!!!



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Dooney & Bourke

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Posts: 824
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I love Zappos to.  Great CS.

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Hermes

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Posts: 6191
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Zappos rocks my world. Even my BF likes shoe shopping because of it.


Plus, our shipping is always upgraded free to next day, it seems. Once, BF ordered a pair of shoes at 11:30 Tuesday night and the shoes came via UPS at 11 AM Wednesday morning. Talk about fast.



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Hermes

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Posts: 6400
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I did actually have one bad experience with zappos, but it was over email. They are supposed to price match 110% -- when I asked for a pricematch on something, they would only do 100%, and the mean CS girl said they would also add shipping (from the other site) to the price they would match. I will just call them from now on.

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"We live in an age where unnecessary things are our only necessities." --Oscar Wilde


Kate Spade

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Posts: 1252
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Zappos is awesome! I love when I order shoes with regular shipping and I get them a day and half later! They rock! I bought these shoes off zappos, and they are so cute:



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Gucci

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Posts: 2766
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I Zappos. 

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