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Post Info TOPIC: zappos


Chanel

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zappos
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how to return shoes that are too big?


 



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Dooney & Bourke

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there should be a prepaid return label...just put them back in the box they came in, slap that return label on, and you're all set.  they have free returns, regardless of the reason.

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Marc Jacobs

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Posts: 2409
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Just login under your account on the website.  Click on your order and follow the steps to return/exchange.  It'll give you a prepaid shipping label, you'll need to print it out, tape it on the box, and hand it to the UPS guy!  Hope this helps.



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