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Post Info TOPIC: Help! - Edited to reflect a hopefully happy ending
kittenheels


Coach

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Help! - Edited to reflect a hopefully happy ending
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So, I bought a beautiful yellow wrap dress from Tocca about four months ago.  It was the most lovely blend of yellow, pink and brown polka dots.  It was cotton and had little cap sleeves...

And my dry cleaner ruined it!  It is now all washed out and really really unattractive!  If any of you see a yellow Tocca wrap dress in a size 4 or 6 floating around any boutiques, please let me know so I can call the boutique and buy it! 

Revolve, where I bought it, is sold out, though they are super sweet and trying to see if they can get one from the manufacturer for me.  I can't find it anywhere else on the internet.  The dress style is called "Carmela" and it's the yellow overlap dot pattern!

DH especially liked this dress, and I loved it for work, weekend, going out...I know it's only a dress, but I'm so sad!  Thanks so much if you see it!

-- Edited by kittenheels at 23:06, 2007-08-07

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erin


Chanel

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Help!
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maybe nordstrom? they have some tocca polka dot dresses. here

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kittenheels


Coach

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Thanks Erin!

The very helpful girl at Tocca headquarters sent me a list of the stores that ordered the dress recently, and I was able to find the last dress at a store in Ashville, NC.  The woman at Minx  was fantastically nice and helpful!  I'm looking forward to visiting NC sometime and checking it out in person! 

Phew - so I think that's all my shopping for the rest of the month - but I'm so happy to hopefully have it arrive soon!



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FashionPrincess


Hermes

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RE: Help! - Edited to reflect a hopefully happy ending
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kittenheels wrote:

Thanks Erin!

The very helpful girl at Tocca headquarters sent me a list of the stores that ordered the dress recently, and I was able to find the last dress at a store in Ashville, NC.  The woman at Minx  was fantastically nice and helpful!  I'm looking forward to visiting NC sometime and checking it out in person! 

Phew - so I think that's all my shopping for the rest of the month - but I'm so happy to hopefully have it arrive soon!


Wow, that was great customer service from both Tocca and the store!  Glad you found it.  Now when you get it you have to post of pic of this fabulous dress!



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dangergirl


Kate Spade

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yay! glad you found it!

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blubirde


Chanel

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Is your dry cleaner giving you money back for the ruined dress? They definitely should!

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Eurodaisy


Dooney & Bourke

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By the way, I live near Asheville, and Minx is a great store... I'm glad they are nice over the phone, too!

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kittenheels


Coach

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Here's a picture of me in the original dress from an old TS post - it's weirdly very special to me :)

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The cleaners must have used too many chemicals - because all the nice yellow washed out - leaving it really a nasty pale greeny-yellow!

The lady at Minx was very helpful...and I am now a very loyal Tocca customer based on their fabulous customer service!

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