STYLETHREAD -- LET'S TALK SHOP!

theotherjess · Chanel

ipod emergency!

Hermes

gosh - I would contact apple and see what they have to say: http://www.apple.com/contact/

do you know which virus it is?

a quick google came up with some relevant info searching "ipod virus removal":

http://www.bullguard.com/forum/9/Cannot-remove-virus-file_33517.html

http://electronics.howstuffworks.com/ipod-virus.htm

hth...

Kitty · Hermes

This EXACT thing happened to me..and unfortunately ALL the music is lost. There's no getting it back. I had over 5000 songs totally erased. I had to learn the hard way that you need to back-up your hard-drive.

That message that pops up when you plug into a new computer is BULL SHIT - it's so confusing and not at all clear what you're supposed to do. It should have a box pop up that says something like, "Are you sure you want to do this? Doing this will delete all songs not on this harddrive" or something.

I'm sorry..I feel your pain.

-- Edited by Kitty at 22:30, 2007-02-03

theotherjess · Chanel

Kitty wrote:

This EXACT thing happened to me..and unfortunately ALL the music is lost. There's no getting it back. I had over 5000 songs totally erased. I had to learn the hard way that you need to back-up your hard-drive.

That message that pops up when you plug into a new computer is BULL SHIT - it's so confusing and not at all clear what you're supposed to do. It should have a box pop up that says something like, "Are you sure you want to do this? Doing this will delete all songs not on this harddrive" or something.

I'm sorry..I feel your pain.

-- Edited by Kitty at 22:30, 2007-02-03

Yeah, I kind of figured there was nothing I could do. But seriously, where did all my stuff GO? It just poofed into nowhere? So frustrating! I totally agree that that message is BS--the way it was worded I did not know it would delete all my stuff! And I thought that since the ipod IS a harddrive it would be okay--but no. Arghhh. I put all my cds on again but tons of stuff was music and videos I purchased through itunes.

Oh well, just let this serve as a warning to anyone who gets a new computer...do NOT click yes on the message that pops up asking you to sync it without backing up first.

Alegria · Kate Spade

Yeah, we learned that when my son clicked away and lost music that way. I "think" you can contact itunes to get your purchased music back. Especially if you still have the e-reciepts. I would call to find out, it's worth a try.