STYLETHREAD -- LET'S TALK SHOP!

Kitty · Hermes

Crap - what am I supposed to do?

erin · Chanel

a "regular service?" wtf is that?

mlk was like two weeks ago, wasn't it?

i don't know ebay's policy, but i imagine maybe you have to actually *wait* until a certain amount of time has passed until reporting?

Kitty · Hermes

erin wrote:
a "regular service?" wtf is that?
mlk was like two weeks ago, wasn't it?
i don't know ebay's policy, but i imagine maybe you have to actually *wait* until a certain amount of time has passed until reporting?

I know. I tried to probe the whole "a regular service" thing - but all she said is that it was supposed to get to me within 3 days.

I guess I'm supposed to open a dispute through eBay, but paypal also has a resolution center. I'm not really sure which one to use.

HeatherLynn · Gucci

Kitty wrote:
erin wrote:
a "regular service?" wtf is that?
mlk was like two weeks ago, wasn't it?
i don't know ebay's policy, but i imagine maybe you have to actually *wait* until a certain amount of time has passed until reporting?

I know. I tried to probe the whole "a regular service" thing - but all she said is that it was supposed to get to me within 3 days.
I guess I'm supposed to open a dispute through eBay, but paypal also has a resolution center. I'm not really sure which one to use.

I have had good luck with paypal's dispute service so I would go through there.

-- Edited by HeatherLynn at 19:33, 2007-01-29

squishy · Coach

don't wait too long. you only have a month-ish long window to file a dispute. once you file a claim, the seller is given 10 days to respond... paypal doesn't actually intercede at this point. you might file a claim now to light a fire under her ass.

if you guys don't come to a resolution after the end of 10 days, you can elevate your claim to a dispute (or something like that...). a paypal rep will step in then. you probably won't have to get to this point, since the seller will usually bend lest she face the wrath of a negative feedback.