The UPS guy just came (actually drove up to my house this time). The box was kinda ghetto, but the handbag was inside a dustbag and then the dustbag was wrapped around tissue. This is not chocolate brown! A little dissapointed. It's more metallic brown/burgundy. These issues would be solved if they pictured the bag in every color! If I had paid full price, then would have went back. But considering I won the $100 gift certificate, I am grateful and loving the bag even more every time I look at it! The shoulder strap is quite lavishly detailed. The jeweled brown beads add a fabulous rich look. Inside is roomy for all the essentials and has a good sized zippered compartment. The lining is good quality. Overall, this bag is well made and I look forward to using it.