STYLETHREAD -- LET'S TALK SHOP!

deludelu · BCBG

Nordstrom refund policy

Alikat · Kate Spade

At least that. Nordstrom has a lenient returns policy.

Kenneth Cole

of course NOT!, they only have a 30 day price adjustment policy (that i know of)

Farrah · Marc Jacobs

Nordies rocks. You can take anything back. I took back a pair of Sevens after having them for 6 months because they got a hole in them. They exhanged them with a brand new pair.

bumblebee · Dooney & Bourke

you can return something to nordstrom practically forever. better if you have your receipt, but if the tags are on, you don't technically even need it.

Drew · Gucci

I am not even joking when I say that Nordstrom accepts returns of items they don't even sell.

Maddie · Coach

Nordstrom's is from Seattle and there's a (true) story of them taking back used tires because they built their store on the lot a place that sold tires had been. I think you're safe.

LA Gal · Kenneth Cole

quote:
Originally posted by: Drew
"I am not even joking when I say that Nordstrom accepts returns of items they don't even sell. "

A friend of mine returned a pair of broken sunglasses to Nordstrom that she didn't even buy there. They took them back and gave her a new pair!

bumblebee · Dooney & Bourke

when i worked there, while i was in college, someone in my department gave a woman cash for some items from the "kathy ireland workout collection." which was made exclusively for k-mart.

deludelu · BCBG

Thanks everyone. =)

I think I am ok then, I just want to return a pair of shoes(bought last month almost 30 days) and I don't have time to go to nordstrom weekday, so may be I will just go weekend then.

Escrime · Kate Spade

I

Nordies. They are always so nice there. I don't think I've ever had a bad shopping experience with them. And they have the best return policy!

dc · Dooney & Bourke

Yup - they took back a pair of coach shoes after I'd worn them for two months and I had no real reason for returning them except buyer's remorse.

Tati · Chanel

quote:
Originally posted by: Drew
"I am not even joking when I say that Nordstrom accepts returns of items they don't even sell. "

You could have fooled me!
I tried to return a concealer of Bobbi Brown and I was denied! It had no sticker on it and I bought it back in July but only touched it 4 or 5 times. They told me its a discontinued item, WHATEVER!

It's okay, I still LOVE Nordie's!

JoceyBaby23 · Gucci

quote:
Originally posted by: Maddie
"Nordstrom's is from Seattle and there's a (true) story of them taking back used tires because they built their store on the lot a place that sold tires had been. I think you're safe."

I heard this story.. only it was referring to Costco... weird!

Maddie · Coach

Hmm strange. Costco I think is also from Seattle. But I've had two friends who worked at Nordstrom's who were both taught that in their training.

bex · Chanel

quote:
Originally posted by: JoceyBaby23
" I heard this story.. only it was referring to Costco... weird!"

it is a true story relating to nordstroms. apparently the bought out a department store that used to have a tire department (i am thinking someone like sears) and someone came back to that location a year later and they took back the tires because the store location used to sell them. i think you can find the story on their website... i forget exactly where i read it.

bliss · Dooney & Bourke

quote:
Originally posted by: bex
"it is a true story relating to nordstroms. apparently the bought out a department store that used to have a tire department (i am thinking someone like sears) and someone came back to that location a year later and they took back the tires because the store location used to sell them. i think you can find the story on their website... i forget exactly where i read it."

You're right. I read about this in my strategic management class in college. We were doing case study comparisons between Nordstrom and Bloomingdales. Interesting stuff.