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Post Info TOPIC: How worried would you be?


Nine West

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How worried would you be?
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I spent some $$ on a couple pieces of jewelry from a seller on Etsy.  I ordered/sent paypal payment on 3/22.  I haven't heard anything about shipment, and a message I sent her has gone unanswered.  When I've ordered from other sellers in the past, I always got prompt shipping/convos.  How worried should I be at this point?

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Hermes

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I'd give it a week or so.

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Marc Jacobs

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I run into many sellers on eBay who do not return emails- -especially if they are higher volume sellers.  What is this seller's feedback like, and does she sell a lot (or very few sales)?  Maybe wait a bit longer like Kitty suggests.



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Hermes

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I would be worried. That's a long time to leave things unanswered. I've always gotten responses from sellers within a day or two.

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Kate Spade

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I would check the seller's feedback on Etsy. But I ordered a necklace from a seller a while ago that took over two weeks to be delivered. The seller wasn't super prompt about answering convos either.

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Chanel

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I'd be worried.  Maybe they are just being lazy right now.  I'd give it two weeks from the transaction date before I started taking action against them.

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Nine West

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The seller has good feedback (100% with 2 neutrals though). One of the neutral feedbacks said something about slow shipping. I'm hoping maybe she went out of town and didn't post it in her store. I wouldn't care so much it it was cheapie, but it's the most $ I've spent on jewelry in a long time. I think I'll take your advice and wait a few more days. Cross your fingers for me!

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Kate Spade

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I'm guessing she is on vacation and forgot to put up a notice on her site.

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Kate Spade

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I would do a dispute through paypal. I've had the same thing happen to me on another site. I never got the item. If you do a dispute, you could get your money back.

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Marc Jacobs

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mcmimi - what's the latest on this?

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Nine West

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Well......


The seller responded telling me I should receive my items "very soon" and to let her know if I didn't. I waited a week-still no jewelry, so I contacted her again. She said that if I don't receive it by 4/28 she'll refund me since it's insured. It's been almost a month now and still no jewelry :(

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Marc Jacobs

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poor mcmimi--that sucks.

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Marc Jacobs

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Sounds like she never sent it! Why would she not be worried about it being lost? Or try to trace it?

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