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Post Info TOPIC: Old Navy return policy
ladysi78250


Dooney & Bourke

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Posts: 714
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Old Navy return policy
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Is anybody familair with their return policy. I bought these khaki pants on Saturday, and I took off the tags. I still have them. The pants have a wideleg style, but they are too wide, that they fall over my feet, causing me to trip. I still have my receipt and only worn them for two hours. Will they give me back my money back or at least store credit?

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Alikat


Kate Spade

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Posts: 1181
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I'm pretty sure I've returned items without the tags.  It's worth a shot.

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bloomie


Marc Jacobs

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Posts: 2053
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I know that Gap and Old Navy are owned by the same people and I returned some jeans to Gap that I had taken the tags off of.  It wasn't any problem so it probably won't be at Old Navy.

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Claudia


Gucci

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Posts: 2798
Date:
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I don't know if I am too late. You can return the item without a tag. I never ask questions when customers return items. (btw, I work at Old Navy)

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BellinaJessica


Kenneth Cole

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Posts: 261
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What happens if you try and return something to Old Navy that is past the 90 time frame??

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ladysi78250


Dooney & Bourke

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Posts: 714
Date:
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Thanks girls for the responses. I called Old Navy before I went and they said as long as I had the receipt I would be okay. So I went and they returned it and I got my money back. Yeah!

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